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How to Order by Phone, E-mail or Fax

Once you have browsed our online catalogue and selected the items you wish to order you may place your order by phone, fax or e-mail. You will need to provide us the following information with your order:
1. Your Name
2. Mailing address with country and postal code where you want us to ship the goods
3. Your Billing Address with country and postal code (if different from your mailing address)
4. Your e-mail ID or Fax number with country and area code
5. List of items ordered and their product code                                                                                                                                    
6. Quantity of each item ordered.

Phone in your Orders to: 1-604-930-8686
Fax orders to: 1-778-394-0885 

E-mail your orders to: orders@petittea.com

Within 24 hours (or the next working day) we will fax/e-mail our Quote and Shipping details to you. Our quote will separately indicate Unit Prices, quantity ordered, Amount for each item (Unit Price X Quantity Ordered), total amount and any applicable local taxes that the law may require us to collect (usually local taxes are not applicable to shipments made to destinations out side Canada).

Next, please provide us your credit card details by phone or fax. For security reasons please do not send your credit card number or credit card details by e-mail.

We also accept payments by check or money order.

All checks and money orders must be payable to: Agile Polyventure Group Ltd. (Petit Tea) and mailed to:
Agile Polyventure Group Ltd.,
10568, 169 Street
Surrey, BC V4N 3H7
Canada


On receipt of your full payment by us we will send you our Order Confirmation by fax or e-mail.
Ordered goods will be shipped to you within 48 hours after full payment has been credited to our account.
You may place multiple orders thru the same fax or e-mail. However please indicate separately the items, quantity and shipping address for each such address. We will treat each as a separate order.

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